CBX Shopify — how it works
CBX Shopify connects your Shopify store to The Frozen Food Courier™ and runs entirely on our side — nothing installs in your store. Here is the delivery flow your orders follow, and the one-time set-up that connects your store to us.
The delivery flow
- Order placed — a customer checks out in your Shopify store.
- Handed to the courier — the delivery details (recipient, address, phone) are sent straight to our cold-chain network as a courier task. Products, prices and inventory never leave your store.
- Fulfilled with tracking — the order is marked fulfilled in Shopify with the courier waybill as its tracking number.
- Status back to your store — collected, on the way and delivered updates flow back onto the order, so you and your customer always know where it is.
Connecting your store — at a glance
- Create the connector app — a public Shopify app for The Frozen Food Courier™ (installable on any store).
- Set the redirect URL — so Shopify can hand the install back to our platform securely.
- Permissions & protected data — read orders and customers, write fulfilments, and Shopify’s Protected Customer Data access so delivery details come through.
- App credentials — held encrypted in our secure Cibarix™ vault, never in the clear.
- Integration wiring — the courier link and the signed status-return channel.
- Connect — you approve the app once; from then on orders flow automatically.
Your customers’ data
We only ever receive what a courier needs to deliver: the recipient’s name, delivery address and phone number. That data is handled in line with POPIA, encrypted, and used only to complete the delivery — never sold or repurposed. No products, prices, catalogue or inventory data leaves your store.