Reliable Refrigerated Delivery for Your Retail Business

Keep your shelves stocked and your customers satisfied with professional temperature-controlled delivery services designed specifically for retail businesses. From restaurants to specialty food stores, The Frozen Food Courier ensures your frozen inventory arrives on time and in perfect condition.

Who This Service Is For

Our curbside retail delivery service is designed for:

• Restaurants and cafes needing regular frozen ingredient deliveries
• Specialty food retailers like boutique health stores
• Artisan food shops selling premium frozen products
• Bakeries and patisseries requiring frozen dough, pastries, and ingredients
• Butcheries and seafood markets stocking frozen specialty items
• Independent grocery stores offering frozen goods to their customers
• Catering companies managing frozen inventory across multiple events

Note: This service is tailored for boutique and independent retailers. We do not service major depot chains like Pick n Pay depots.

Our Coverage Area

We deliver to retail businesses across:

• Gauteng – Johannesburg, Pretoria, and surrounding areas
• Cape Town and Peninsula – City Bowl, Southern Suburbs, Atlantic Seaboard, Northern Suburbs
• Helderberg – Somerset West, Strand, Gordon’s Bay
• Stellenbosch
• Paarl

What Makes Our Retail Service Different

Scheduled Route Reliability

We understand that your business depends on consistent deliveries. Our regular scheduled routes mean you can count on us to keep your operation running smoothly.

Business Hour Flexibility

We work around your operating hours, delivering when it’s convenient for your business – whether that’s early morning before opening or during quieter periods.

Right-Sized for Retail

Our service bridges the gap between residential delivery and large-scale wholesale. We handle volumes that are too large for standard courier services but too small for major freight operations.

Account Management

As a boutique operation, we provide personalized service with dedicated account support for our regular retail clients.

Premium Retail Standards

Your retail environment demands quality. We deliver with the professionalism and reliability that matches your brand standards.

Temperature Control You Can Trust

• Frozen products: -12°C to -15°C
• Continuous monitoring throughout transport
• Real-time temperature alerts to ensure product integrity
• Full cold chain compliance meeting all regulatory requirements

Typical Delivery Timeframes

• Same-day delivery: If we’re already on route and can collect and deliver the same day, we will
• Next-day delivery: Standard service across all coverage areas
• Scheduled recurring deliveries: Weekly, bi-weekly, or custom schedules to match your inventory needs

Delivery timeframes depend on the zone for collection and zone for delivery.

How It Works

1. Initial Consultation – We discuss your delivery needs, frequency, and preferred timing
2. Account Setup – We establish your delivery schedule and service parameters
3. Regular Collections – We pick up from your suppliers on your behalf, or they arrange collection with us
4. Reliable Delivery – Your frozen goods arrive at your curbside on schedule, in perfect condition
5. Ongoing Support – Your dedicated account contact ensures smooth operations

Pricing

Fixed fee for deliveries up to 60 kgs

Pricing depends on the zone for collection and zone for delivery.

Volume Discounts: Available for regular scheduled deliveries and high-frequency accounts.

Account Terms: We offer flexible payment terms for established retail clients.

Contact us for a customized quote based on your specific delivery requirements, frequency, and locations.

Perfect for Managing Your Supply Chain

Consistent Quality

Maintain the same high standards across all your locations with reliable temperature-controlled delivery that protects product integrity.

Inventory Management

Scheduled deliveries help you manage stock levels efficiently without over-ordering or running out of customer favorites.

Supplier Flexibility

Work with multiple frozen food suppliers while using one trusted courier partner for all your deliveries.

Peace of Mind

Focus on serving your customers while we handle the complexities of cold chain logistics.

Ready to Partner With Us?

Whether you’re a single-location restaurant or managing multiple retail outlets, we’re here to ensure your frozen inventory arrives safely and on schedule.

Schedule a Consultation: Let’s discuss how we can tailor our service to your specific retail needs.

Join Our Retail Network: Become part of our growing family of satisfied retail partners who trust us with their frozen deliveries.