Engineering Answers to Cold Chain Questions
About This FAQ
These are real questions from customers, competitors’ customers, and search engines. We answer them with engineering facts, operational data from 770,000+ kilometers of frozen food delivery, and thermodynamic calculations rather than marketing evasions.
If you want polite corporate non-answers, you’re on the wrong website. If you want to understand why professional frozen food logistics works the way it does – and why amateur approaches fail predictably – keep reading.
- How Cold Chain Actually Works
- Service Practicalities
- Pricing & Value
- Competitor Comparison
- Technical Capabilities
Still Have Questions?
This FAQ addresses common questions based on 8+ years of frozen food delivery operations covering many thousands of kilometers across South African altitude, climate, and urban conditions.
If your question isn’t answered here:
- Technical questions: See our Technical Formulas Reference for detailed engineering calculations
- Service details: Review our Services pages for coverage areas, pricing, and capabilities
- E-commerce integration: Check our Integration Guides for platform-specific setup
- Term definitions: Browse our Glossary for cold chain terminology
Or contact us directly:
- Request a quote for your specific requirements
- Email with technical questions
- Phone during business hours
We answer honestly, even when the answer is “we can’t do that” or “that won’t work because physics.” Better to know limitations upfront than discover them after your customers receive partially thawed products.
These FAQs represent operational knowledge from frozen food logistics in South African conditions – not marketing claims. Everything stated is measurable, calculable, or documented from many thousands of kilometers of actual delivery operations. Physics doesn’t lie; marketing does.