Specialized logistics provider focusing exclusively on last-mile delivery of frozen products, maintaining strict temperature control from pickup through final handoff. Unlike general couriers adding refrigerated capacity, frozen food couriers design entire operations around cold chain integrity, including vehicle specifications, route planning, time windows, handling protocols, and customer communication. This specialization enables superior temperature compliance, reduced damage rates, and better customer experience for frozen food brands. In South Africa’s emerging frozen food eCommerce market, dedicated frozen food couriers fill a critical gap between traditional cold chain logistics (bulk distribution) and general courier services (unsuitable for frozen goods).
