What "Frozen Solid" Really Means (And Why It Takes Longer Than You Think)
Starting from room temperature (20°C) in a -18°C freezer with good air circulation:
Center temperature
Edges at -18°C but center at -8°C. Vulnerable to brief warm exposures during loading/unloading. Will thaw from the inside during transport even in perfect -12°C truck!
Center temperature
Uniform -18°C throughout. Has thermal mass and 6-degree buffer. Brief exposures barely affect it. Arrives perfectly frozen every time!
You can't tell by looking or feeling. You must test properly:
But here's the physics reality: Even in a perfect -12°C truck, goods that haven't completed Phase 5 (not properly tempered to -18°C throughout) are vulnerable to brief temperature exposures during loading, unloading, and door openings.
It's not about our truck temperature failing - it's about thermal mass and heat transfer.
Your responsibility: Complete Phase 5 ❄️
Our responsibility: Maintain -12°C 🚚
When both happen → Perfect frozen delivery every time! ✅